Skip to content

Personal Management

Time Management Is A Crucial Skill For Business Success

Among the greatest things you can do towards your success in business yourself is to handle your time wisely. It has been said that “time management is self management” and there is a great deal of truth in that.

Jumping from one task to another is a sure-fire recipe for an unproductive day. Here are some  tips that I finds help me keep my business running.

1. Attempt doing as much as possible the day before something must be done. Do this by charting your course for each day during the preceding night. Preparing the next day’s list is the best thing you can do at the end of each day. As soon as you have your jobs outlined ahead of time, there will be no delay in the morning.

an image of clock Animatable Clock V1.02. Make the effort to really understand target dates to prevent having a lot of eleventh hour emergencies. Take care of the task ahead of time to meet the deadline. Nevertheless, if you keep those deadlines in focus and designate your time intelligently, you won’t need to sacrifice one task to finish another. Continue reading →

Business Basics Personal Management | Stephen Robertson | |   Time Management

Managing Client Expectations

“Under-promise and over-deliver,” is an oft-used maxim for a successful business strategy. It makes sense because it allows you some wiggle-room and is more likely to lead to a delighted customer, and to increased referrals for your service.

In the real world of gaining customers, however, it can be somewhat trickier. There can be a temptation, particularly if you are competing for work, to over-promise what you will deliver. This “get the contract and figure out the details later” approach can lead to disaster. You may end up under-quoting just to get the work and discover you can’t deliver what you promised with the resources you now have.

rocket take offResearch has shown that an unhappy customer is more likely to tell others about you than  a happy customer. So, how can you get the job? In a word – CONFIDENCE.

Give your potential clients the confidence that you above all others will deliver what they want. If you can do that well, price becomes a secondary factor. Continue reading →

Business Basics Personal Management Relationships | Stephen Robertson | |   Managing Client