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Personal Management

Time Management Is A Crucial Skill For Business Success

Among the greatest things you can do towards your success in business yourself is to handle your time wisely. It has been said that “time management is self management” and there is a great deal of truth in that.

Jumping from one task to another is a sure-fire recipe for an unproductive day. Here are some  tips that I finds help me keep my business running.

1. Attempt doing as much as possible the day before something must be done. Do this by charting your course for each day during the preceding night. Preparing the next day’s list is the best thing you can do at the end of each day. As soon as you have your jobs outlined ahead of time, there will be no delay in the morning.

an image of clock Animatable Clock V1.02. Make the effort to really understand target dates to prevent having a lot of eleventh hour emergencies. Take care of the task ahead of time to meet the deadline. Nevertheless, if you keep those deadlines in focus and designate your time intelligently, you won’t need to sacrifice one task to finish another.

3. When time management becomes challenging, take some time to evaluate your current level of productivity and effectiveness. Are you able to focus? If not, why? If you wish to better your time management abilities, you need to discover exactly why you leave the current tasks.

4. Prioritise all of your jobs. In some cases, useless tasks can get in the way of your day. By getting jobs prioritised you’re going to have the ability to spend your energy and time on things that you really should get done. List the task facing you on a specific day. Provide some idea to how crucial each one of them is, and start with the most essential ones.

5. Do the thing you least want to do first. Get it out of the way so you are not spending energy in avoidance. As the book title says, “Eat That Frog!”

6. Unless it is an emergency, when you are occupied with a job, you ought to neglect your phone, text messages or email messages. It has been revealed that when you allow yourself to break your concentration for something else, it can take 25 minutes to get back into a groove again. Return texts, phone calls, and email messages when you are done with the job at hand.

7. Take a close take a look at things on your schedule. Can you eliminate some jobs? Can you hand over a job to other people so you can have some additional time for your tasks?

8. Stay on one job at all times. Do not allow interruptions to distract you. There are those that will try to discharge more work on you, before you are even done with the project at hand. Do not let individuals sway you from your current task. Prior to you taking on anything else, finish your task at hand.

9. Think about registering in a time management course or workshop. You’ll discover a great deal of useful information in these courses, and your life will end up being much easier because of the understanding that you obtain. You may be able to find some of these that are offered free through Business Gateway or similar organisations.

10. Break large tasks into smaller parts. The only way to eat an elephant is one-bite-at-a-time.

Managing Client Expectations

“Under-promise and over-deliver,” is an oft-used maxim for a successful business strategy. It makes sense because it allows you some wiggle-room and is more likely to lead to a delighted customer, and to increased referrals for your service.

In the real world of gaining customers, however, it can be somewhat trickier. There can be a temptation, particularly if you are competing for work, to over-promise what you will deliver. This “get the contract and figure out the details later” approach can lead to disaster. You may end up under-quoting just to get the work and discover you can’t deliver what you promised with the resources you now have.

rocket take offResearch has shown that an unhappy customer is more likely to tell others about you than  a happy customer. So, how can you get the job? In a word – CONFIDENCE.

Give your potential clients the confidence that you above all others will deliver what they want. If you can do that well, price becomes a secondary factor.

Confidence starts with you – do you know you are great at what you do? Your confidence transmits itself to your customer. Remember that most communication is non-verbal so it’s not just in the words you say or write that this confidence will be transmitted.

Social-proof is important too. Can your potential customers see that others have used your service successfully? Nikki Smithson Birch of MTS (see video below) who offer motorbike lessons in Sussex says that having testimonials on their company website made a huge difference in the number of enquiries they received.

“We decided to add testimonials and include photographs of students who had successfully passed their motorcycle training with us. This led to an immediate rise in calls and emails through our website.

“For potential customers to be able relate to our successful students, either through age, gender or geographic location, appears to give them the confidence to pick up the phone knowing that perhaps we can do the same for them.”

Regular communication is important with your customers. Building a relationship of trust means that you are more likely to ride out the inevitable rough times when things may not be going to plan.

If your customers have a direct line to you then they are also more likely to call you if they begin to look at competitors. A call with you may be enough to help you retain their custom, which is much nicer than seeing them simply disappear without a word.

People love to do business with other people, so regular contant and tokens of appreciation for their loyalty can go a long way to helping you build a base of delighted customers.

Thanks to Nikki at MTSSussex.co.uk for help with this article